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The latest reports from users having issues in Carrollton come from postal codes 75006, 75007 and 75010.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 262,475 ratings
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Problems in the last 24 hours in Carrollton, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Carrollton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
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Internet (63%)
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Wi-fi (14%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Carrollton, Dallas County, Texas
The most recent Spectrum outage reports came from the following cities:Dallas, Euless, Plano, The Colony, Flower Mound, Lewisville, Grapevine, Irving, Richardson, Coppell, Carrollton and Addison.
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City | Problem Type | Report Time |
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Dallas | Internet | |
Dallas | Internet | |
Dallas | Total Blackout | |
Dallas | Wi-fi | |
Dallas | Internet | |
Dallas | Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Carrollton, Texas
Latest outage, problems and issue reports in Carrollton and nearby locations:
- Lilith Ví Luna (@lilith_vi_luna) reported fromThe Colony, Texas
It's been almost 5 hours now since my @GetSpectrum internet has been down & now it's "unknown" how long it will be down. This is totally infuriating! I work from home! This is messing with my hours! I feel like I should be paid back for these missed hours of work by Spectrum!
- Lilith Ví Luna (@lilith_vi_luna) reported fromThe Colony, Texas
@Ask_Spectrum internet outage until 3pm is unacceptable when I work from home!
- lomein (@laurenn_brett) reported fromDallas, Texas
@GetSpectrum I’ve been waiting 40 minutes to do something that would probs take 2 mins if you’d let people cancel their services online but ya that’d be too easy. 🙃
- Moose (@Moose2pointzero) reported fromPlano, Texas
@Ask_Spectrum why is the FOX network muted? It’s the only channel with no sound….
- Christine Stoner (@skatinggnome) reported fromPlano, Texas
@GetSpectrum No service and no estimated time frame how are people supposed to decide what to do about their jobs? How about a time frame for a time frame?
- 𝖜𝖍𝖎𝖙 ☠ (@itsmeewhitney) reported fromIrving, Texas
Anyone have recommendations for cable & home internet in the DFW area? Been having nothing but issues with @Ask_Spectrum for the past year. Wifi going down 12x a day. Remotes de-syncing to the tv randomly. And the outrageous bill!
- Alison Bethel (@bethelmckenzie) reported fromDallas, Texas
TWO @GetSpectrum cable customer service agents tell me it is not uncommon for agents to lie to potential customers about what they will get with their new service in order to close a deal! (Gasp) Shame on you, #Spectrum. Unbelievable. I may have to jump to @ATT !
- George Davis (@georgedavis003) reported fromDallas, Texas
I hoped that I would avoid the classic @Ask_Spectrum midnight maintenance outages upon moving to Dallas, but of course, the internet provider in my apartment is Spectrum. In the words of @NjTank99, the nightmare never ends
- 𝖜𝖍𝖎𝖙 ☠ (@itsmeewhitney) reported fromIrving, Texas
Hey @Ask_Spectrum you have my information from the other 45 times I've sent it to you about your sorry wifi. It's cutout 6 times in the past half hour. We can't use our streaming services or play games online. And it's been a problem for months. Do better.
- Yasukè Samurai (@blkking84) reported fromDallas, Texas
@Ask_Spectrum When will the internet service be restored? It's been almost 24hrs.
- Lilith Ví Luna (@lilith_vi_luna) reported fromThe Colony, Texas
@Ask_Spectrum We've finally gotten through to your phone service with an unknown eta of when it will be fixed and that y'all are aware of the outage. This is twice in 2 weeks that there has been an outage and it is effecting my job.
- I don’t know much about Algebuh. (@Shabombooo) reported fromDallas, Texas
@Ask_Spectrum So y’all can literally tell me there is an outage in my area? I know that per screenshot provided.
- Lilith Ví Luna (@lilith_vi_luna) reported fromThe Colony, Texas
@Ask_Spectrum is there another internet outage!? I'm working and it dropped a call I was in because of this, there are no email updates, and you're not even taking calls!
- Omar Jimenez (@ojtheprep) reported fromDallas, Texas
@Ask_Spectrum Of course I always tune to my @SpectrumNews1TX station or my stations when the weather goes bad. Thanks for the reply.
- 𝖜𝖍𝖎𝖙 ☠ (@itsmeewhitney) reported fromIrving, Texas
Been off my games for weeks bc of internet issues. Got back on tonight, @Ask_Spectrum goes down twice within the first half hour. You guys need to compensate the 80 bucks I spent on a game I can't play thanks to your internet.
- Manuel Garcia ⛏ (@MBGarcia4000) reported fromIrving, Texas
Another @Ask_Spectrum @GetSpectrum outageSpectrum's answer is to send out yet another tech to take an hour to make it work for a day or two.
- Green Screen Greg ⛳ (@GHaakAttack) reported fromDallas, Texas
@Ask_Spectrum is total garbage.
- 𝖜𝖍𝖎𝖙 ☠ (@itsmeewhitney) reported fromIrving, Texas
Anyone else having sound issues? Watching on TV and on @Ask_Spectrum app and neither have any audio, just for #SmackDown
- Gary Clay (@Gary_Clay) reported fromDallas, Texas
Being in the phone with @GetSpectrum for over 2 hours trying to fix something that should have never happened to begging with, only to be transferred for the 5th time to some tired *** ***** who still can’t correct YOUR mistake.
- Alex M Guzman (@SirFreebie75061) reported fromDallas, Texas
@Ask_Spectrum hello, is there another way I can change emails to access the code to sign in @hbomax ?
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- T'Quan Wilson (@TQuanlive) reported
@Ask_Spectrum But see instead of getting me to someone who can help... you just apologize. Get it together! All the way.
- Jamie Gray (@jamiet03) reported
@yashar @GetSpectrum and have had multiple service outages too. Prices go up, service goes down.
- Lil-Lyn (@Lynne_Hade) reported
@Ask_Spectrum Internet Outage in 01570? Most of my channels were out for about 5 hours. Now I have no Internet for hours
- prez reagan (@RaeA_94) reported
@yashar @Ask_Spectrum raised my bill by $20 in June. Luckily I was able to call and get it down to only a $10 increase. Still hard :(
- adam "AZ" (@TheZAHAZ) reported
Please if you game do not choose @GetSpectrum. I gave them 2 weeks to fix my upload throttling/issues and then even requested a boost in my service. After sitting on the phone for hours today, they still resolved no issues and refused to get anything done. Absolute trash
- Earl Montgomery (@awficerEarl) reported
@Ask_Spectrum @nltCaroline This regurgitated response sucks sooooo bad. I can smell the bullsh*t through my screen
- Nostalgic Pessimist (@nstlgcpssmst) reported
@yashar Damn.. I see that @Ask_Spectrum is one of the biggest offenders here. I still remember how they refused to refund my $50 in 2018. They know how to process payments and “late fees”, but their staff “apparently” don’t know how to process refunds.
- Sally Ann Cruikshank (@sacruikshank) reported
Now I have @googlefiber for less than half the cost of @GetSpectrum. Google even refunded us for an outage we didn’t even know about. A credit just showed up on the bill!
- Tyler Campbell (@souptyc) reported
Hey @GetSpectrum please stop mailing me every week trying to get me to upgrade to a TV package. I promise you I never will. The number of trees you’re needlessly wasting is appalling. This method of marketing is outdated. I’m sure most of your customers will agree with me.
- ben (@benl342) reported
@Ask_Spectrum @NicoleG97327465 the "inconvenience"?? seriously what ******** is wrong with you people.